Authenticity FAQ

Your Authenticity Questions, Answered

At PaulSellz, authenticity is at the core of everything we sell. We stand behind every item we list. Below are honest, merchant-verified answers to the questions buyers ask most.

Where do your products come from?

All items sold on PaulSellz are sourced directly by us. We do not purchase from unauthorized resellers or grey-market channels. Each piece goes through our own review process before being listed.

Are items brand new or used?

Each product listing clearly states the condition — whether it is brand new with original tags, new without tags, or pre-owned. We never misrepresent condition. If a listing says "brand new," it has never been worn or washed.

What tags and labels will I receive?

For brand new items, you will receive the item exactly as it came — including all original neck tags, hangtags, and interior labels. For Fear of God Essentials, this includes the woven neck label with correct font weight and spacing, and the branded hangtag. For ALO Yoga, this includes the signature interior label and any attached tags. If an item is missing a tag for any reason, this will be disclosed in the listing.

What details do your product photos show?

We photograph every item ourselves, including close-up shots of neck tags, interior labels, stitching, and any branding details relevant to authenticity. What you see in the photos is exactly what you will receive. If you want additional photos of a specific detail, reach out to us before purchasing.

How do I verify the details myself?

We encourage buyers to compare photos carefully. For Fear of God Essentials, key authenticity indicators include the neck tag font and letter spacing, stitching consistency, and label material weight. For ALO Yoga, check the interior label placement, logo embroidery, and fabric feel. We are happy to answer specific questions — just message us.

What if I have an authenticity concern after receiving my order?

Contact us immediately. We take every concern seriously. We will review your photos and documentation and work with you to resolve the issue promptly. We stand behind every item we sell.

Do you offer third-party authentication?

We do not currently advertise third-party authentication services, and we will not claim this unless we can document it for a specific item. Our commitment is to provide accurate, verifiable information in every listing so you can shop with confidence.

Still have questions? Message us directly — we respond quickly and are happy to provide additional photos or sourcing details on any item.